Ben Carelock, DPM

Dr. Ben CarelockBen Carelock, DPM

Southwest Medical Group Specialty Care:
Orthopedics, General Surgery, Podiatry

1311-A N. Mildred Road, Suite A • Cortez, CO 81321
Phone: 970-564-2681 • Fax: 970-564-2682

Board Certified in Foot Surgery by the American Board of Foot and Ankle Surgery
Medical School: Arizona College of Podiatric Medicine, Glendale, 2009
Residency: Yale-New Haven Hospital/VA Connecticut Health Care System, New Haven, 2012

Dr. Ben Carelock and his wife Ashley have lived in the Cortez area since 2013 and enjoy biking (mountain and road), taking in all the expansive views and amazing scenery Southwest Colorado has to offer.

Taking proper care of our feet keeps us healthier in the long run. At Southwest Medical Group, the podiatry team led by Dr. Carelock, strives to keep patients active by providing top quality care for a variety of common issues concerning the foot and ankle.

What is a podiatrist?
A doctor of podiatric medicine (DPM) is a physician or surgeon specially trained to diagnose and treat conditions of the foot, ankle or related leg structures.

What services and resources are available for podiatry patients at Southwest Medical Group?
At Southwest Medical Group, the most common issues for the podiatry team revolve around the care of patients living with diabetes and athletes.

The care team also handles both surgical and non-surgical procedures. Whether a patient has mild joint discomfort or a full fracture in their foot, podiatrists are trained to treat a variety of conditions. The list includes foot fractures, bunions, hammertoes, osteoarthritis, ganglion cysts, ingrown nails, tendon ruptures, nerve entrapments, chronic foot pain, ankle fractures, instability, bone spurs and tarsal tunnel.

“We typically are able to get 95 percent of patients better without surgery,” Dr. Carelock said. The foot specialists can also take x-rays, customize orthotics and brace or cast patients in house. For urgent issues and acute pain, patients can schedule same day appointments, but Dr. Carelock says they always appreciate a call in advance.

How can people stay on their feet?
For some dealing with chronic pain in the heel or joints, seeing a podiatrist is often the best step forward. These issues are often easily amenable, but won’t go away on their own. Between everyday wear and tear, injuries and infections feet experience, focus on activity can actually be more beneficial.

“Stay active,” Dr. Carelock said. “Periodic activity and inactivity is a risk factor for injury. We see a lot of injuries from people who are weekend warriors. They used to be active, but they get out of shape. Then they wind up trying to do something intense and hurting themselves.”

Podiatrist Dr. Carelock is happy to serve patients in the Four Corners region, including the Ute Mountain and Navajo
reservations. For happier, healthier feet or better shoe recommendations call to schedule an appointment at (970) 564-2681.

View Dr. Carelock on Healthgrades

Patient Portal Information

Visit our patient portal to stay connected with your health care. View lab results, your health records, prescriptions and more.

What is the patient portal?

The Patient Portal is a free, secure online tool that gives you the ability to take charge of your health!

Manage your health care or the care of a loved one

Ability to view and print your medical records from hospital and/or clinic visits to review with your primary care provider to discuss best treatment options

List of medications, including those received during hospital treatment and dosages

List of procedures performed at Southwest Memorial Hospital or Southwest Medical Group

Educational information on your condition and home care instructions

Lab results after 24 hours of your visit (Hospital Portal) or after your provider has reviewed them (Clinic Portal)

These services are available 24/7 online for your convenience

What do I need to use the Portals?

You must be an established patient of either Southwest Memorial Hospital or Southwest Medical Group. You will need an email address, an internet connection, and password.

What if I don’t have an email address?

An email address is required to create an account for either patient portal.  For the hospital portal, multiple family members can use the same email address, however the clinic portal requires a separate email address for each user.

If you do not have one, you may create an email account free of charge from various sources online.  We have listed some email providers below:

Gmail –
Yahoo –
Microsoft –
How Do I Sign Up?

For the hospital portal:

At the time of registration, you will be asked if you would like an invite to the patient portal.  At that time, you will provide the registrar with your email address and an invitation will be sent to your email.  Follow the instructions within the email to register for the portal.

For the clinic portal:

Please visit your Southwest Medical Group office and a staff member will enroll you in the portal.  At that time, you will receive a letter with a unique one-time password.  Once you have this letter, please visit and select login using your email address and one-time password.  Upon successful sign-in, you will be prompted to create your own secure password and setup security questions.  Once you have completed this process, you can bookmark the website and being using the Patient Portal to review your health records.

Please note, the information you enter when verifying your identity must match EXACTLY what we have in your record.

For both portals:

If you did not provide an email address during a past visit, you can contact us a and request to be registered for the portal(s).  Please be sure to specify in your email whether you want access to the Hospital Portal, Clinic Portal, or both.


Is there an age requirement to use the portal?

Yes, for the Clinic Portal.  Individuals must be at least 18 years old to participate in the Southwest Medical Group Portal.

No, for the Hospital Portal.  A portal can be established for any age, however, for patients between the ages of 12-18, a proxy agreement letter must be signed, and a proxy assigned if a parent/guardian would like access to the portal.  Please email for more information.

What if I need more information that is available through the portal?

If you need a more complete record, please contact our Health Information Management Department at (970) 564-2311 to request a hard copy of your Medical Records.

What if I can’t remember my password?

On the portal homepage, there is an ‘I forgot my password’ link in the Login box.  Select that link and the system will prompt you for your email address.  Type your address and select ‘Reset Password’; the system will then ask you to answer the two security questions that were chosen by you when you setup your account.  Type your answers and submit.  As long as your answers are correct, you will be asked to create a new password.  If you need further assistance, please email

Can I use an app on my phone to connect to the portal?

Yes, for the Hospital Portal.  Unfortunately, the Clinic Portal is not configured at this time to be used with an app.

The Hospital Portal can be connected to either with iHealth or Coral Health.  Please click below to download an instruction sheet on how to connect to either one of these apps.