Table of Contents:

What do I do if I have symptoms?

When do I need to go to the doctor?

Can I still see my primary care physician during COVID-19?

Southwest Health System Live on the Issue

What Can I Do to Protect Myself?

Can I make face masks or donate personal protective equipment to our healthcare workers and first responders?

Where do I go if I have symptoms of the flu and COVID such as fever, coughing, shortness of breath?

If you are experiencing an emergency, please call 911. If you are experiencing coughing, fever and shortness of breath and these symptoms are manageable at home, please self-quarantine, stay hydrated, eat nourishing meals and treat your fever with acetaminophen or Tylenol. This allows our healthcare workers and first responders to provide care to those experiencing life-threatening symptoms.

If you’re experiencing an emergency, call 911, or go to your nearest emergency room – calling ahead to wherever you’re receiving care to let them know what symptoms you are experiencing.

Join us M-F at 4:30 on our Facebook page for daily updates and Q&A with our clinical team.

If your symptoms are not improving and you would like to be tested (for flu/COVID), you may visit Southwest Health System’s Drive-Thru Flu Clinic M-F 8a-2p. You may also contact your primary care provider for further instructions or go to the Emergency Room after having called first at 970-565-6666 to advise of your symptoms so we can be prepared when you arrive.

Our Drive Thru Flu Clinic will be at our EMS Building. Please follow the arrows after turning at our emergency entrance. Follow the cones and signs to the Flu/COVID testing area.

Our Drive Thru Clinic is open M-F 8a-2p. Please follow the signage and directions provided.
Patients will be assessed and tested based on the most up-to-date guidelines and recommendations. Flu test results are available in about 20 minutes. COVID test results are currently sent to off-site lab facilities and results can take 2-7 days.

These tests are collected on-site and are sent to the state of Colorado (or a private lab). Getting the COVID-19 test results can take several days. The state of Colorado will prioritize how they are run.
When collecting tests from patients, we will come out to your car. Do not come inside. Please follow the banners, call the number posted on the signage and staff will come out to take your vitals and perform the test.

Posted by Southwest Health System on Wednesday, April 22, 2020
View our recent Facebook Live with Bobbi Lock, MCPHD Director.

What if it’s Saturday? Our walk-in clinic will be staff on Saturdays from 8a-3p. If symptoms warrant, the provider may give a flu and/or COVID test. Please call the walk-in at 970-565-1037 if illness symptoms include coughing, fever, and shortness of breath.

We are asking that if you have the following symptoms: fever, cough, and shortness of breath, please call ahead to your provider wherever you are accessing care so they can be prepared for your arrival. If you are experiencing a medical emergency, please call 911.

Please bring your ID and insurance information if you can when coming in for care.

Click here for page one and page 2 of the Abbot Rapid COVID test patient information form.

When do I need to go to the doctor?  Click here for more information.

Need prescription refills or to visit your primary care provider? SHS continues to see patients with telehealth options for most patients in the comfort and safety of their own home. Please call to set up a telehealth appointment!

Our COVID-19 patient information line is 970-564-2201.

For more information on our RESTRICTED VISITOR POLICY, click here.

What can I do to help with masks and protective equipment for healthcare workers and first responder’s in our area?

Click here for more information.

More Facebook Live videos with COVID-19 information can be accessed here.

Coronavirus Q&A – Part 1
Coronavirus Q&A – Part 2

Posted by Southwest Health System on Wednesday, March 18, 2020
View of Facebook Live for more information on how the drive thru clinic will work.

Like other healthcare facilities in the US, Southwest Health System has been working on their COVID-19 response plan since January. This is a rapidly changing situation, and it’s hard to predict exactly how COVID-19 may affect our communities. What we’re seeing in other areas tells us that once spread is detected in a community, numbers can increase quickly. We continue work with our local and state health departments as well as the CDC recommendations to update our plans and strategies. We will be updating our coordinated communications on our Facebook page here and on our website regularly. Please follow for any updates, or email us at

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What can I do to protect myself?
There is no vaccine for COVID-19, but there are many actions you can take to protect yourself from getting COVID-19. These are the same actions that can protect you from getting any respiratory illness. (
• Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
– Wear a mask when in public.
• Avoid close contact with people who are sick. • Avoid touching your eyes, nose, and mouth with unwashed hands.
• Stay home when you are sick, and keep your children at home when they are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipes.

If you have local questions about Coronavirus (COVID-19), call our patient information line at: 970-564-2201.

CEO Coronavirus Update
A message from our Physicians