Patient Portal Information
Visit our patient portal to stay connected with your health care.
View lab results, your health records, prescriptions, and more.
(Services provided at Southwest Medical Group)
(Services provided at Southwest Memorial Hospital)
What is the patient portal?
The Patient Portal is a free, secure online tool that is available 24/7 and gives you the ability to take charge of your health!
- Manage your health care or the care of a loved one
- Ability to view and print your medical records from hospital and/or clinic visits to review with your primary care provider to discuss best treatment options.
- Send secure messages to provider offices
- List of medications, including those received during hospital treatment and dosages
- List of procedures performed at Southwest Memorial Hospital or Southwest Medical Group
- Educational information on your condition and home care instructions
- Lab results after 24 hours of your visit (Hospital Portal) or after your provider has reviewed them (Clinic Portal)
What do I need to use the Portals?
You must be an established patient of either Southwest Memorial Hospital or Southwest Medical Group. You will need an email address, an internet connection, and a password.
What if I don’t have an email address?
An email address is required to create an account for the hospital patient portal. For the hospital portal, multiple family members can use the same email address, however, the clinic portal requires a separate email address for each user.
If you do not have one, you may create an email account free of charge from various sources online. We have listed some email providers below:
*You do not need a unique email address to sign up for the clinic patient portal
How Do I Sign Up?
For the hospital portal:
At the time of registration, you will be asked if you would like an invite to the patient portal. At that time, you will provide the registrar with your email address and an invitation will be sent to your email. Follow the instructions within the email to register for the portal.
For the clinic portal:
For both portals:
If you did not provide an email address during a past visit, you can contact us at email@example.com and request to be registered for the portal(s). Please be sure to specify in your email whether you want access to the Hospital Portal, Clinic Portal, or both.
Is there an age requirement to use the portal?
Yes, for the Clinic Portal. Individuals must be at least 18 years old to participate in the Southwest Medical Group Portal.
No, for the Hospital Portal. A portal can be established for any age, however, for patients between the ages of 12-18, a proxy agreement letter must be signed, and a proxy assigned if a parent/guardian would like access to the portal. Please email firstname.lastname@example.org for more information.
What if I need more information that is available through the portal?
If you need a more complete record, please contact our Health Information Management Department at (970) 564-2311 to request a hard copy of your Medical Records.
What if I can’t remember my password?
On the portal homepage, there is an ‘I forgot my password’ link in the Login box. Select that link and the system will prompt you for your email address. Type your address and select ‘Reset Password’; the system will then ask you to answer the two security questions that were chosen by you when you set up your account. Type your answers and submit. As long as your answers are correct, you will be asked to create a new password. If you need further assistance, please email email@example.com.
Can I use an app on my phone to connect to the portal?
Yes, for the Hospital Portal. Unfortunately, the Clinic Portal is not configured at this time to be used with an app.
The Hospital Portal can be connected to either iHealth or Coral Health. Please click below to download an instruction sheet on how to connect to either one of these apps.